Avvanex

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Website maintenance

Website maintenance: support, prevention, and continuity.

We handle updates, performance, backups, incidents, and small improvements so your website doesn't depend on improvised fixes or emergency interventions.

See what's included
Who it's for

Does this fit your situation?

For existing websites that need updates and someone responsible for reviewing incidents and changes.

What we need to know

Tell us your platform, hosting provider, recent incidents, and typical changes. Access is provided afterward through a secure channel.

Scope and budget

What we agree on before starting

The initial review determines whether the platform is maintainable. We agree on updates, backups, restoration, monitoring, and included changes, distinguishing initial response from resolution.

Hosting, licenses, new development, and after-hours support are identified separately. Backup frequency and coverage are put in writing; 24/7 support is never assumed.

See related project: A project designed for the team to maintain →
The problem

A neglected website ends up costing more than a well-maintained one.

Updates get postponed until something stops working.

There's no clear policy for backups, security, or recovery.

Every small change requires finding a different person.

Performance and conversion decline without anyone noticing.

Scope

What we cover in maintenance and support

Every project adapts to the starting point and the business's priorities. These are the areas we can cover.

01

Controlled updates

We apply changes with prior review and follow-up checks.

02

Backups and recovery

We define frequency, retention, and the restoration procedure.

03

Monitoring

We monitor uptime, errors, and relevant performance signals.

04

Basic security

We reduce exposure through good practices, review, and hardening.

05

Support

We handle incidents and changes within an agreed service framework.

06

Continuous improvement

We prioritize adjustments that improve experience, conversion, and maintainability.

Process

An orderly project, with clear decisions and deliverables.

  1. 1Initial review
  2. 2Stabilization plan
  3. 3Recurring maintenance
  4. 4Support
  5. 5Periodic improvements
What we aim to improve

Results connected to the business.

We don't promise universal figures. We define indicators based on the objective and measure progress from a real baseline.

  • Fewer incidents
  • Faster recovery
  • Greater security
  • Orderly evolution
Frequently asked questions

What matters before you start.

Do you work with websites you didn't build?

Yes, after an initial technical review, and as long as the project is maintainable.

Does it include content changes?

It can, depending on the plan contracted and the expected volume.

Is it the same as hosting?

No. Hosting is infrastructure; maintenance covers the website's operation, prevention, and evolution.

Next step

Let's see what's worth prioritizing.

We review your situation and propose three concrete priorities before talking about tools or budget.